Payment Policy
Welcome to Frestvia. We are committed to providing a secure, smooth, and trusted checkout experience for all customers shopping within the United States.
Secure Checkout
Your security is our priority.
All transactions on Frestvia are protected using SSL encryption technology and secure payment gateways to ensure your personal and payment information remains safe and confidential at all times.
Customers can shop with confidence knowing that our checkout process is designed to provide a safe and reliable shopping experience.
Accepted Payment Methods
We currently accept the following payment methods:
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American Express
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Apple Pay
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Diners Club
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Discover
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Google Pay
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Klarna
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Maestro
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Mastercard
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PayPal
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Shop Pay
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UnionPay
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Visa
All payments must be successfully authorized before orders can be processed and shipped.
Payment Verification
For security purposes, certain orders may require additional payment verification before approval and shipment.
If additional verification is required, our support team may contact the customer for confirmation.
Currency
All transactions on Frestvia are processed in USD ($).
Applicable taxes and shipping charges, if any, will be displayed during checkout before payment confirmation.
Failed or Declined Payments
If a payment is declined or unsuccessful, customers are encouraged to:
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Verify payment information
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Contact their bank or payment provider
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Try an alternative payment method
Orders will not be processed until payment has been successfully completed.
Order Cancellation
Customers may request order cancellation within 24 hours of placing the order.
Once an order has entered processing or shipment stages, cancellation requests may no longer be eligible.
Fraud Prevention
To maintain a secure shopping environment, Frestvia reserves the right to refuse, cancel, or hold orders suspected of unauthorized, fraudulent, or illegal activity.
Contact Information
Business Name: Frestvia
Live Chat Support: 24/7 Hours
Business Hours: Mon - Sun | 10:00 AM - 08:00 PM (GMT-05:00 EST)
Contact Form: CLICK HERE
Business Contact: +44 7782 201472
Business Mail: contact@frestvia.store
Business Address: Office 16382 182-184 High Street North, East Ham, London, ENG E6 2JA, United Kingdom
For payment-related questions or assistance, customers may contact our support team during standard business hours .