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Payment Policy

Welcome to Frestvia. We are committed to providing a secure, smooth, and trusted checkout experience for all customers shopping within the United States.

Secure Checkout

Your security is our priority.

All transactions on Frestvia are protected using SSL encryption technology and secure payment gateways to ensure your personal and payment information remains safe and confidential at all times.

Customers can shop with confidence knowing that our checkout process is designed to provide a safe and reliable shopping experience.

Accepted Payment Methods

We currently accept the following payment methods:

  • American Express

  • Apple Pay

  • Diners Club

  • Discover

  • Google Pay

  • Klarna

  • Maestro

  • Mastercard

  • PayPal

  • Shop Pay

  • UnionPay

  • Visa

All payments must be successfully authorized before orders can be processed and shipped.

Payment Verification

For security purposes, certain orders may require additional payment verification before approval and shipment.

If additional verification is required, our support team may contact the customer for confirmation.

Currency

All transactions on Frestvia are processed in USD ($).

Applicable taxes and shipping charges, if any, will be displayed during checkout before payment confirmation.

Failed or Declined Payments

If a payment is declined or unsuccessful, customers are encouraged to:

  • Verify payment information

  • Contact their bank or payment provider

  • Try an alternative payment method

Orders will not be processed until payment has been successfully completed.

Order Cancellation

Customers may request order cancellation within 24 hours of placing the order.

Once an order has entered processing or shipment stages, cancellation requests may no longer be eligible.

Fraud Prevention

To maintain a secure shopping environment, Frestvia reserves the right to refuse, cancel, or hold orders suspected of unauthorized, fraudulent, or illegal activity.

Contact Information

Business Name: Frestvia

Live Chat Support: 24/7 Hours

Business Hours: Mon - Sun | 10:00 AM - 08:00 PM (GMT-05:00 EST)

Contact Form: CLICK HERE

Business Contact: +44 7782 201472

Business Mail: contact@frestvia.store

Business Address: Office 16382 182-184 High Street North, East Ham, London, ENG E6 2JA, United Kingdom

For payment-related questions or assistance, customers may contact our support team during standard business hours .